Privacy Policy for the AEON E-Learning Portal

Privacy Policy for the AEON E-Learning Portal

This Privacy Policy explains how participants’ personal data may be collected, used, stored, protected, and processed when using the AEON E-Learning Portal.

The portal is used for learning, training, assessment, progress tracking, reporting, and administration of e-learning programmes.

  1. Personal Data Collected

The portal may collect and process the following information:

  • Full name
  • Email address
  • Contact number
  • Department
  • Branch
  • Position
  • User account details
  • Portal access records
  • Course progress
  • Module completion status
  • Quiz or assessment results
  • Training participation records
  • Technical information related to system usage
  1. Purpose of Data Collection

Participants’ personal data may be collected and processed for the following purposes:

  • Registering participants on the e-learning portal.
  • Providing access to assigned learning modules.
  • Tracking learning progress and module completion.
  • Recording attendance and training participation.
  • Managing quizzes, assessments, and learning activities.
  • Preparing training reports for authorised management or training personnel.
  • Providing technical support and system maintenance.
  • Improving the effectiveness of the learning programme and user experience.
  • Meeting internal policy, audit, administrative, or legal requirements.
  1. Access to Personal Data

Participants’ personal data may only be accessed by authorised parties, including the portal administrator, training management team, technical support team, and other parties authorised to manage or support the e-learning programme.

Personal data will not be sold, rented, or shared with external parties for marketing purposes.

  1. Disclosure of Personal Data

Personal data may be disclosed only when necessary for training administration, internal reporting, technical support, compliance with organisational policies, audit purposes, or legal and regulatory requirements.

Where third-party service providers are involved in supporting the portal, they are expected to process personal data only for authorised purposes and to apply appropriate security measures.

  1. Data Security

Reasonable security measures will be taken to protect participants’ personal data against unauthorised access, misuse, loss, alteration, disclosure, or destruction.

Participants are also responsible for keeping their login details and passwords confidential.

  1. Data Retention

Participants’ personal data and learning records will be retained only for as long as necessary for training, reporting, audit, administrative, legal, or organisational purposes.

Where applicable, data retention will follow AEON’s internal data retention policy.

When personal data is no longer required, it will be handled, deleted, archived, or disposed of in accordance with the applicable internal procedures and data protection requirements.

  1. Accuracy of Information

Participants are responsible for ensuring that the information provided in their profile is accurate, complete, and up to date.

Any changes to personal information should be updated through the portal or communicated to the authorised portal administrator.

  1. Participant Rights

Participants may request to review, correct, or update their personal data, subject to applicable internal procedures and data protection requirements.

Requests may be directed to the authorised portal administrator or the relevant training management representative.

  1. Cookies and Technical Data

The portal may use cookies or technical data to support system functionality, including login sessions, course progress tracking, user experience, security, and system performance.

  1. Updates to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in the portal, training operations, organisational policies, legal requirements, or data protection practices.

By continuing to use the portal, participants acknowledge that they have read and understood how their personal data may be processed as described in this Privacy Policy.