Support – AEON AKADEMI
Help & Support

How can we help you?

Having trouble with AEON Akademi? Our support team is here. Fill in the form or reach us directly below.

Send us a message

We'll get back to you within 1 business day

Your message goes directly to support@aeonakademi.my

Email
support@aeonakademi.my
WhatsApp
+60 17 621 3882
Mon–Fri, 9am–6pm MYT
Website
www.aeonakademi.my

Common questions

How do I reset my password?
Go to the Forgot Password page and enter your email. Check your spam folder too.
I can't log in to my account.
Make sure you're using your email address to log in. If the problem persists, contact us via WhatsApp.
My progress is not saving.
Click the "Mark complete" button at the end of each lesson. If it still doesn't save, clear your browser cache and try again.
I didn't receive my certificate.
Certificates are issued once all lessons and assessments are completed with a passing score. Contact us if it still doesn't appear.
How do I enrol in a course?
Sign in, go to Browse Courses, open the course you want, and click the Enrol button.

Still need help? Send us a message using the form.

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